doortoshoretransport

FAQs

frequently asked questions

Have some questions? We’ve got some answers. Check out our frequently asked questions below!

We offer pick-up and drop-off services within a 85 mile radius of the Port Canaveral Cruise terminal. If you're unsure if your location qualifies, please contact us for clarification.

We provide a luxurious and comfortable experience with spacious leather seats, complimentary bottled water and snacks, and on-board entertainment to keep you relaxed during your journey. We also offer phone chargers to ensure you stay connected throughout your travels.
Unfortunately, we do not currently offer car seats as part of our service. However, you are welcome to bring and install your own child safety seat to ensure your little one's comfort and safety during the ride.
Our professional drivers will handle your luggage with care, assisting you with loading and unloading from your doorstep and at the cruise terminal.
We recommend scheduling your pick-up at least 3 hours prior to your cruise departure time. This allows ample buffer for potential traffic delays and ensures a stress-free arrival at the port. We will track your cruise information (if applicable) and adjust pick-up times accordingly.

On-board entertainment includes free wifi as well as a TV with access to Netflix, Max, Paramount Plus, Disney Plus, and Youtube.